Refund policy

Return and Refund Policy

Policy last updated on 5 October 2026

By shopping on this Website you are agreeing with these terms.

60-Day Guarantee

ADAPTAFY has a 60-day money back guarantee, which is valid for 60 days after your order is delivered. If Adapta AM is not right for you, contact us within 60 days of delivery and we will refund the purchase price of your order. You do not need to return the product, even if it is empty.

Refund Limits

Refunds are available once per household. Customers are allowed no more than two refunds per calendar year. Refund requests made more than 60 days after delivery will be reviewed at our sole discretion. This guarantee applies to the purchase price of your order, including 2 and 3 bottle orders.

How to Request a Refund

To request a refund, email support@adaptafy.com with your name and order number. Refunds are issued to the original payment method only. Refunds typically take 5-7 business days, although it may take longer depending on your bank or credit card company. We do not accept exchanges.

Shipping is free on every order, so there are no shipping charges to refund.

Subscriptions

You may cancel a subscription at any time from your account before your next shipment. The 60-day guarantee applies to your first order.

Delayed Orders

If we are unable to ship your order within the time stated on our website, we will notify you and you may choose to wait or cancel your order for a full refund.

Fraud Review

We reserve the right to fully investigate any claim we believe may be unfounded or fraudulent.

Issuing a refund does not constitute an admission of fault or liability by ADAPTAFY, LLC.

Questions

For any questions about this policy, contact support@adaptafy.com.